NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT OPT IN FOR OUR SERVICES. HC PRINTS RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
All prices and amounts shown on this Site are in Kenya Shillings (KSH), unless otherwise noted. All work will be done after a payment of 70% and the rest of the payment will be done after we are done with the printing service. If the Client opts for delivery, We as HC Prints only do delivery services after full payment of the Service done.
All sales are final, unless otherwise noted. No refunds are given once HC PRINTS begins working on your order, which means we have received your necessary materials (i.e., digital files and payment) and started work on your job (i.e., your job is in production).
Please note that no work will proceed on any print job in your order until agreed payment is received by us.
Please review your order prior to submitting. Effective after 1 hour of work submission from the client HC PRINTS will not be liable of any changes made later on if the work process has already begun. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.
HC PRINTS is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.
RETURNS / REFUNDS
Any cancellation or compensation given to the customer will be refunded in a timely manner. Please allow up to 30 business days for the cash to be credited to your account.
Customer must notify HC PRINTS within 1 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 2 days (at their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite shipping are NOT REFUNDABLE, including for those orders that are returned for any reason
LIMITATION OF LIABILITY
In no event shall HC PRINTS or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not HC PRINTS has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from HC PRINTS or its affiliates, including without limitation, damages arising from mistake, omission, delay, or interruption of service. In no event shall HC PRINTS be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.